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Knowledge base

Teach AI how your business should answer

Store FAQs, product facts, policies, support instructions, and tone guidance that AI may use when drafting replies.

Start with CuteDyno

What you get

  • Separate facts, policies, FAQs, and tone rules
  • Pause outdated guidance without deleting it
  • See which knowledge items informed a reply
  • Keep each brand workspace isolated

Built into one moderation workflow

This capability works beside the unified inbox, reply knowledge, human approvals, and Facebook and Instagram account context.