Question 1

What is CuteDyno?

Accepted Answer

CuteDyno is comment moderation for Facebook and Instagram ads. One inbox, spam hiding, and replies drafted from your FAQs. You pick whether to review comments yourself, hide spam, answer FAQs, or hold every comment until you approve it.

Question 2

Will using CuteDyno violate Meta's policies?

Accepted Answer

CuteDyno uses official Meta OAuth and Graph API permissions to read, hide, reply to, and delete comments on connected Pages and Instagram professional accounts. We never scrape or ask for your password. CuteDyno is a third-party tool and is not affiliated with Meta.

Question 3

Do spam comments on my ads really hurt ROAS?

Accepted Answer

Yes. Buyers read comments before they click. Spam links, scam accusations, and competitor rubbish sitting under your creative erode trust and signal low-quality engagement to Meta's algorithm. Catching harmful comments early — and answering real questions — protects the conversion rate you already paid for.

Question 4

Does CuteDyno work on dark posts?

Accepted Answer

Yes, for supported Facebook and Instagram paid placements including dark-post ad creatives. Connect your Page and linked Instagram account once; comments on new ads flow into the same inbox without per-campaign setup.

Question 5

Does AI run automatically on every comment?

Accepted Answer

Yes — CuteDyno reads new comments as they arrive. What happens next is your choice: review them, hide spam, answer FAQs, or hold every comment until you approve it.

Question 6

Can CuteDyno understand image comments and GIFs?

Accepted Answer

Yes, when the platform delivers an image attachment with the comment. The attachment appears in your inbox and is included in automatic analysis and when you request a draft. Image-only comments may not appear on every connection path.

Question 7

Which social networks does comment moderation cover?

Accepted Answer

Facebook and Instagram — organic posts, boosted posts, and ads that never appear on your feed. Keep using your existing tools for other networks.

Question 8

How does the trial work?

Accepted Answer

Sign up with no credit card. You get 7 days of full Growth access right away — you do not pay during the trial. When you want to keep using CuteDyno, open Billing in the dashboard, pick Creator or Growth, and pay with Stripe. Stripe charges your card today. Connecting a Page can add extra trial days, up to 14 days total.

Question 9

What are the plan limits?

Accepted Answer

Creator is $49/month, or $41/month billed yearly, and includes 5,000 comments, 3 connected accounts, 3 brand profiles, and unlimited team members. Growth is $149/month, or $124/month billed yearly, and includes 25,000 comments, 15 connected accounts, unlimited brand profiles, webhooks, and priority support.

Question 10

Can my agency manage multiple clients?

Accepted Answer

Yes. Each client gets a separate brand profile with its own connected accounts, comment inbox, reply knowledge, and team access. Growth includes unlimited brand profiles and 15 connected accounts. Invite unlimited teammates without sharing Meta logins.

Question 11

How do profiles and team access work?

Accepted Answer

Each profile is one brand or client — with its own accounts, comments, and reply knowledge. Invite teammates by email. Creator includes 3 profiles; Growth includes unlimited.

Question 12

Can I still schedule and publish posts?

Accepted Answer

CuteDyno is built for Facebook and Instagram comments. Keep using the scheduler you already have for posting.

Question 13

Can I use the API or MCP with Claude or Cursor?

Accepted Answer

REST API and webhooks are available on Growth for comment events and account connections. Comment review, hiding, and replies happen in the dashboard today.

Question 14

Is my data secure?

Accepted Answer

Yes. CuteDyno uses OAuth to connect social accounts — we never store your passwords. Data is encrypted in transit and at rest. Disconnect accounts anytime from your dashboard or directly from each platform.

Question 15

How do I cancel my subscription?

Accepted Answer

Cancel anytime from the billing page in your dashboard via the Stripe customer portal. No cancellation fees. Access continues until the end of your current billing period.

Frequently asked questions