Comment moderation

Comment moderation for Facebook and Instagram ads

The job is simple. Junk comes off the thread. Real questions get an answer. CuteDyno is the inbox for that job on the ads you already pay for.
CuteDyno comment inbox with Facebook and Instagram buyer questions, spam, and draft replies

Most “comment moderation” is the wrong job.

Forum tools, Discord bots, and YouTube filters solve a community problem. Advertisers have a different one. A cold audience sees the comments under a paid creative before they click. Fake support accounts, replica links, and “does this ship to Canada?” sit on the same row. You are paying for that row. Leaving it to Ads Manager or a keyword list on the Page is how spam stays up overnight.

What comment moderation actually is

  1. 01

    See every comment

    Organic posts, boosted posts, and dark ads. If the team only checks the Page, they miss the campaign that never hit the feed.

  2. 02

    Decide: hide, hold, reply, or leave it

    Scams get hidden. Honest complaints stay visible. Questions get a short answer from facts you approved. Unclear comments wait for a person.

  3. 03

    Do it from one queue

    The intern should not need Ads Manager, Business Suite, and Instagram to answer one shipping question. One inbox. The creative beside the thread.

CuteDyno is comment moderation, not a scheduler

Keep Buffer or Later for posting if you like them. CuteDyno watches Facebook and Instagram comments, including supported ad placements, and lets you hide spam, hold everything, or draft replies from your FAQs. Nothing is hidden or sent until you pick.

  • Facebook and Instagram, ads and organic, in one inbox
  • Hide spam, hold every comment, or review yourself
  • Replies from knowledge you wrote. No invented prices
  • Creator is $49/month for 5,000 comments. Growth is $149/month for 25,000. Unlimited teammates. 7-day free trial, no card.

Hide, delete, or hold

Hiding takes a scam off the ad without pinging the poster. Delete when you need it gone for good. Hold every new comment when you launch something sensitive and want a person to tap approve. CuteDyno does all three. Keyword filters on the Page only catch the words you remembered to type.

  • Do not hide a real complaint because the tone is sharp
  • Do not leave a fake “DM us for support” account under a live ad
  • When you are unsure, hold it. Guessing is how you bury a buyer

Questions about comment moderation

Keep reading

Start moderating the ads you already run.

Connect Facebook and Instagram, pick hide, hold, or review, and start a 7-day free trial. No card.

See comment moderation pricing